CRM & Sales Technology Proficiency

About This Assessment

This assessment evaluates a candidate’s ability to effectively use modern CRM systems (Salesforce, HubSpot, Zoho, etc.) and other sales technology tools to optimize the sales cycle. Sales professionals today must not only manage relationships but also harness automation, data insights, and pipeline tracking to maximize efficiency. The test focuses on CRM navigation, lead management, reporting, automation workflows, and integration with marketing and support systems. Participants will demonstrate their ability to configure dashboards, analyze sales performance, and apply data-driven insights to close deals faster. This certification signals that the candidate can align CRM technology with sales strategy to improve customer experience and drive revenue growth.

Instructions

This is a proctored online assessment – switching tabs or copying will result in disqualification.Ensure you have a stable internet connection and a working webcam/microphone.Read each question carefully before attempting; no backtracking is allowed once submitted.All questions are mandatory. Partial credit is given for application-based responses.You will receive instant results after submission.40 questions.Duration: 60 minutes.This is an AI-proctored assessment; your camera and microphone may be monitored.Do not switch tabs during the test; tab switching will auto-submit your attempt.Copying and plagiarism are strictly prohibited.Ensure a stable internet connection.Attempt all questions; there is no negative marking.Read each question carefully before answering.Time is strictly monitored; incomplete submissions will be auto-saved.Avoid the use of calculators or external tools unless specified.You must complete the assessment in one sitting.Certificates will only be awarded upon achieving the minimum passing score.DO NOT SWITCH THE TABS. SWITCHING TABS OR WINDOWS FOR 3 TIMES WILL ATTRACT ENDING OF THE TEST

Skills Evaluated